VP of Operations
Gerald is responsible for the operations oversight of HMC’s hotels. This includes ensuring tight cost controls in all areas of hotel operations, assisting the property’s team in forecasting future revenues and expenses for ownership and regular guidance. In addition, he provides direction in developing strategies to improve customer service, reviewing financial results and expectations, team training and employee motivation. Gerald also visits each of his properties on a regular basis, conducting sales meetings and detailed property inspections. He also oversees capital/renovation projects and will work with ownership and hotel management in directing these projects.
Gerald has held numerous executive level positions in the hospitality industry and HMC, most recently working in an operations capacity for Wyndham International, Marriott Corporation, Interstate Hotels, GF Management and Holiday Inn Hotels.